I think the best thing about working at Conversion is the passion from everyone in the team for what we do. Everyone in the company truly believes that experimentation is the best way to improve websites and products.
James
Director of R&D
Do meaningful work. Grow your career.
Conversion is an organization that intends to prove that evidence-based decisions get the best results. We use a unique blend of A/B testing, UX research, and personalization to improve our clients’ websites and businesses. Our people are our engine to achieve this, and we believe our unique culture is the fuel.
Our culture is built on a shared set of values, behaviours, practices, attitudes and goals that characterize us. Our values – GRIT, REAL, MAVERICK, CURIOSITY and INTEGRITY – are at the core of everything we do. This is reflected in our ongoing commitment to creating an environment focused on equality, inclusion, empowerment and respect. When our teams feel supported and inspired, they turn that creativity into innovation to serve our clients and do what’s best for each other.
With more than 100 specialists across the UK and North America, Conversion is the world’s leading dedicated CRO agency. We work with brands like Meta, Microsoft, The Times, and Unity to build and scale experimentation programs that drive real bottom-line growth. Since our inception 16 years ago, we’ve used our proprietary methodology to generate more than £2 billion in added revenue for our clients.
By joining Conversion, you’ll have a chance to work within a world-class, award-winning team, across a range of the most exciting brands on the planet. Hone your professional skills in a dynamic, supportive environment – and enjoy a level of flexibility unmatched by almost any other employee-package on the planet.
At Conversion, we strive to help you build a life and career at the same time. We want to make sure that even though we value your professional work, we also value giving you the time needed to develop your personal goals, recharge, or finally visit that country you’ve been dreaming of.
We’re a team that is all pulling in the same direction and we support each other fully without ego or drama. We’re interested in collective success and we are committed to doing what’s best for our clients and each other. We’re proud to be an inclusive company that encourages people to bring their whole selves to work. We dare to challenge old ideas and we work towards shared goals that make an impact. We are committed to continuous improvement in all that we do and we persevere through any obstacle.
By ensuring our teams are supported in both their personal and professional lives, we believe this helps them bring their whole selves to work. We have an amazing and diverse team, and we want everyone to feel included and be themselves.
We believe diversity and inclusivity make teams and Conversion better, and we live this belief by creating an equitable and inclusive workforce, cultivating an inclusive team member experience, and investing in their development and fostering equality. We are committed to listening to our team members to create a more equitable place where our goals, initiatives, and commitments to action are shaped and strengthened by their voices.
What guides us
How we treat each other and our clients matters. Our core values help guide our decisions and actions everyday.
Curiosity
What this means:
We learn and improve always.
How can I apply it?- We are committed to continuous improvement in ourselves, both in our career and personal lives.
- We dive headfirst into opportunities that give us room to learn to and improve.
Integrity
What this means:
We do what’s best for our client’s and each other.
How can I apply it?- We operate with character, transparency, and honesty.
- We hold each other accountable and challenge each other to reach our individual and team potential, but we do so with the utmost support and kindness.
Maverick
What this means:
We dare to challenge old ideas.
How can I apply it?- Ask “Why?”, and bring forward new solutions and ideas.
- We’re obsessed with exploring new and better ideas, but at heart we’re deeply practical and efficient.
Grit
What this means:
We persevere through any obstacle.
How can I apply it?- We know challenges are inevitable, and when they arise, we’re ready to take them in stride.
- We’re resilient and focused on getting shit done.
Real
What this means:
We seek and share truth with humility.
How can I apply it?- We are interested in authenticity, realness, and truth – period.
- We value what’s in that mind of yours and we hired you because we want to hear it.
Our values
How we treat each other and our clients matters. Our core values help guide our decisions and actions everyday.
Evidence over opinion
We base all of our decisions on data and evidence – gut feeling isn’t enough.
With passion
We are here because we want to be, and we believe in what we do.
Continuous growth
We know that nothing is ever perfect and that everything can be improved. If something can be better, we work on it.
Better together
We are proud of the team we have and the clients we work with. All opinions count and everyone is heard.
Whats in it for you?
Hybrid work environment
We come together two days each week for our 1:1’s and Team Meetings
Flex-Fridays
Yes, Friday’s are optional here!
Work from anywhere
20 days per year: we mean anywhere!
Dog friendly office
Don’t leave your furry friend behind!
Paid time off
This starts at 3 weeks, and increases to 4 after only 2 years. Stay with us longer and you will get up to 6 weeks.
Wellness days
Because taking time away from work can be necessary to maintain your health and wellness.
Winter holiday closure
We close the entire office for a week so everyone can connect with loved ones
Parental leave
We provide a top-up for maternity leave and parental leave as well
Health and benefits plan
Health and dental coverage, a health spending account, and a flexible wellness spending account too!
Mental health support
Our employee assistance program provides individual and couples counseling services
Quarterly volunteer day
An opportunity to get involved in your community each quarter
Free gym membership
We have an office gym, and you’ll have free access to it!
Recognition and team building
We find ways of appreciating and saying thank you, for everything our team members do.
Company retreat
Each year we organize an offsite retreat where we review our business, make big plans for the future, and deepen our relationships with each other.
Balance
Work hard, play hard is the motto!
Weekly awesomes!
A favourite Conversion ritual. Trust us, you’ll love it too.
Onboarding
All new team members go through a comprehensive program, in which they connect with coworkers across the organization to learn more about our values, practices, goals, and more.
70:20:10 model
We enable learning through 70% on the job training, 20% through interaction and collaboration, and 10% through formal learning interventions.
Coaching and development
Team members meet with managers weekly and monthly to discuss not just projects and tasks, but career development and life outside work.
Whats in it for you?
Flexibility
Hybrid work environment
We come together two days each week for our 1:1’s and Team Meetings
Flex-Fridays
Yes, Friday’s are optional here!
Work from anywhere
20 days per year: we mean anywhere!
Dog friendly office
Don’t leave your furry friend behind!
Life outside of work
Paid time off
This starts at 3 weeks, and increases to 4 after only 2 years. Stay with us longer and you will get up to 6 weeks.
Wellness days
Because taking time away from work can be necessary to maintain your health and wellness.
Winter holiday closure
We close the entire office for a week so everyone can connect with loved ones
Parental leave
We provide a top-up for maternity leave and parental leave as well
Health and benefits plan
Health and dental coverage, a health spending account, and a flexible wellness spending account too!
Mental health support
Our employee assistance program provides individual and couples counseling services
Quarterly volunteer day
An opportunity to get involved in your community each quarter
Free gym membership
We have an office gym, and you’ll have free access to it!
Culture
Recognition and team building
We find ways of appreciating and saying thank you, for everything our team members do.
Company retreat
Each year we organize an offsite retreat where we review our business, make big plans for the future, and deepen our relationships with each other.
Balance
Work hard, play hard is the motto!
Weekly awesomes!
A favourite Conversion ritual. Trust us, you’ll love it too.
Learning Opportunities
Onboarding
All new team members go through a comprehensive program, in which they connect with coworkers across the organization to learn more about our values, practices, goals, and more.
70:20:10 model
We enable learning through 70% on the job training, 20% through interaction and collaboration, and 10% through formal learning interventions.
Coaching and development
Team members meet with managers weekly and monthly to discuss not just projects and tasks, but career development and life outside work.
Benefits and Flexible Working
Fully flexible working
Work from home or from our Farringdon office, your choice!
Flexi Friday
We believe in giving employees the freedom of how to best use their time.
Work from anywhere
Work from anywhere in the world for up to 2 months each year.
25 days holiday each year
Plus, buy additional holiday days with your flexible benefits package.
Culture of promoting from within
Continual personal development plans for all
Assigned annual training budget
Monthly team days
Experimental
A truly experimental culture that values bold trial, error, and learning.
Employee centric
Quarterly happiness surveys to ensure the employee experience is as rich and supportive as possible
Collaborative
We may work remotely, but we work closely together to achieve our shared goals.
Company contributory pension scheme
Private healthcare
(AXA PPP)
Flexible benefits package
£750 annual flexible benefits package (which can be used for buying holiday, gym membership, charitable giving and more!)
Benefits and Flexible Working
Flexibility
Fully flexible working
Work from home or from our Farringdon office, your choice!
Flexi Friday
We believe in giving employees the freedom of how to best use their time.
Work from anywhere
Work from anywhere in the world for up to 2 months each year.
25 days holiday each year
Plus, buy additional holiday days with your flexible benefits package.
Professional growth
Culture of promoting from within
Continual personal development plans for all
Assigned annual training budget
Monthly team days
Culture
Experimental
A truly experimental culture that values bold trial, error, and learning
Employee centric
Quarterly happiness surveys to ensure the employee experience is as rich and supportive as possible
Collaborative
We may work remotely, but we work closely together to achieve our shared goals.
Other benefits
Company contributory pension scheme
Benefit from our generous matched pension scheme.
Private healthcare
Upon completion of probation, you’ll be enrolled for private healthcare insurance with AXA PPP
Flexible benefits package
£750 annual flexible benefits package (which can be used for buying holiday, gym membership, charitable giving and more!)
Recruitment Process
Introduction
We review and screen all of the applications, then set up a 30-45 minute call for selected candidates. During this, you will meet with the hiring manager, and learn more about the role and who we are.
Topgrading
A deeper dive into your education and work experience, we discuss a variety of things such as your “why”, strengths, areas for improvement, team structures, and more! It’s kind of like a walk down memory lane.
Task
Certain roles will require a technical assessment. It is nothing too complex, and is typically turned around within a couple of days.
Team Interview
An opportunity for the functional team to meet you, and you to meet them!
Offer
We will make an offer to the candidate that we think is the best for the role. This offer is conditional on a reference check.
At Conversion, we recognize the benefits of a diverse workforce and are committed to providing a working environment free from discrimination. We seek to promote the principles of equality and diversity in everything we do. We ensure that no team member or job applicant is discriminated either directly or indirectly, on the grounds of gender, race (including colour, nationality, caste and ethnic origin), disability, sexual orientation, marital status, age, religion or belief. This applies to all aspects of employment from recruitment to team member separation from Conversion.
Recruitment Process
Introduction
We review and screen all of the applications, then set up a 30-45 minute call for selected candidates. During this, you will meet with the hiring manager, and learn more about the role and who we are.
Topgrading
A deeper dive into your education and work experience, we discuss a variety of things such as your “why”, strengths, areas for improvement, team structures, and more! It’s kind of like a walk down memory lane.
Task
Certain roles will require a technical assessment. It is nothing too complex, and is typically turned around within a couple of days.
Team Interview
An opportunity for the functional team to meet you, and you to meet them!
Offer
We will make an offer to the candidate that we think is the best for the role. This offer is conditional on a reference check.
At Conversion, we recognize the benefits of a diverse workforce and are committed to providing a working environment free from discrimination. We seek to promote the principles of equality and diversity in everything we do. We ensure that no team member or job applicant is discriminated either directly or indirectly, on the grounds of gender, race (including colour, nationality, caste and ethnic origin), disability, sexual orientation, marital status, age, religion or belief. This applies to all aspects of employment from recruitment to team member separation from Conversion.
How we identify the people we’re looking for
Meet Grace:
Hello! I’m Grace and I’m the Recruitment Manager here at Conversion UK. I joined Conversion in 2017 and have been working hard to continue building our team of incredibly talented people. Everyone we hire has a real passion for what we do, as well as an experimentation mindset that’s key to how we work.
If you’re considering applying for a role here at Conversion – even if we don’t currently have an opening that perfectly fits your expertise – please do reach out. I’m always happy to chat to anyone about our current and future openings and how you could one day become a key member of our growing team.
Recruitment Process
Screening
We carefully review all applications and see if the experience, values and career aspirations are in line with what we can offer within that role.
Phone Interview
A 30 minute introductory chat with Grace and the Hiring Manager for that position. This is a great opportunity to understand more about the role and get any questions you might have answered.
Task
We like to send over a task to highlight what would be involved in the day-to-day for that role. This gives both parties a better understanding of technical experience needed and where they may sit within the team.We value your time and aim for the task not to take too long to complete, so we can move forward with the next round of the process.
Second Interview
Approx. 1 hour video call with the Hiring Manager and someone else from the team you would be working with. This is a great way to meet some more people in the department and ask them any questions about their time here at Conversion. We will also review the task in this call and chat through your answers and ways of thinking.
Offer
We will make an offer to the candidate who is best matched for that specific role. No matter the outcome we like to provide detailed feedback on the interview process and any areas for improvement to really give you the most value for the time you have taken to interview with us.
We always like to keep in touch with everyone and are happy to reinterview for future roles!
Recruitment Process
Screening
We carefully review all applications and see if the experience, values and career aspirations are in line with what we can offer within that role.
Phone Interview
A 30 minute introductory chat with Grace and the Hiring Manager for that position. This is a great opportunity to understand more about the role and get any questions you might have answered.
Task
We like to send over a task to highlight what would be involved in the day-to-day for that role. This gives both parties a better understanding of technical experience needed and where they may sit within the team.We value your time and aim for the task not to take too long to complete, so we can move forward with the next round of the process.
Second Interview
Approx. 1 hour video call with the Hiring Manager and someone else from the team you would be working with. This is a great way to meet some more people in the department and ask them any questions about their time here at Conversion. We will also review the task in this call and chat through your answers and ways of thinking.
Offer
We will make an offer to the candidate who is best matched for that specific role. No matter the outcome we like to provide detailed feedback on the interview process and any areas for improvement to really give you the most value for the time you have taken to interview with us.
We always like to keep in touch with everyone and are happy to reinterview for future roles!
Working at Conversion
Live Roles
We’re hiring!
We’re growing fast and are always on the look out for great people to join us. Here are the current roles we’re hiring for.
Nothing here that suits you? Drop us an email and we’ll let you know if anything comes up.
Future Interest
Here are some roles we’re not currently hiring for, but that we may be soon. If you’re interested in one of these roles, please do get in touch.
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